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Selective Insurance – Career Opportunity

Position: Workers Compensation Return to Work Claims Representative
Company: Selective Insurance
Location: Charlotte, NC


Responsibility includes effective and timely communication with employer, employee, and medical provider.

Effective and consistent partnership with nurse management to return injured worker back to gainful employment; administration of benefits, litigation management and claim resolution, and handling.

Job Description/Responsibilities:

  • Receives assigned claims for medical and disability management.
  • Processes claims which include the following activities: set up file in ACS, establish initial reserves, analyze investigational data, settle claims, reserve claim for probable ultimate payout, explore subrogation potential, closes claims and secures appropriate releases.
  • Documents  claims files and maintain control of work through documentation or diary system. Assigns litigated claims to an attorney who manages defense claim.
  • File state forms timely in accordance with statutory guidelines. Assign nurse case management or other experts to case and arrange when necessary.
  • Prepare for and participate in claims review and settlement conferences.
  • Ensures compliance with company, state and federal regulations. New York, Connecticut, Rhode Island and Massachusetts licenses are strongly preferred.


  • Knowledge of workers compensation statutes, coverage and case law. Excellent written and verbal communication skills. Critical thinking skills to assess compensability of WC claim as it relates to the facts and law.
  • College degree preferred.
  • 3-5 years claims experience preferred.
  • 1-2 years appraisal experience preferred.
  • NY License Required

Selective is an Equal Opportunity Employer. Selective maintains a drug-free workplace.

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